Contributed by Bob Chabot
Service Opportunity: Resolve Chrysler Rolling Pin Key Codes
Properly equipped, key service offers a new profit opportunity
"Anybody can sell the tools, but backing them up with support is what this industry really needs, and that is what we are providing," says Joey Hendrich, founder and owner of AE Tools and Computers. The company is Fiat-Chrysler Automobiles' (FCA) Mopar Factory Representative for the aftermarket. Hendrich met with MOTOR to explain how to reprogram keys for FCA models.
What's a Rolling Pin Code?
Fiat Chrysler vehicles — such as the 2015 Chrysler 200, Jeep Renegade, Jeep Cherokee, Ram Promaster, and others — are all equipped with a rolling pin code. Unlike previous models with a single fixed code, the rolling code is only valid for 72 hours before it expires and changes.
"Currently, FCA's MicroPOD II is the only solution for 'all keys lost,' because it's the only tool that will wake the BUS to begin the programming procedure for new keys," noted Hendrich. "It's also important to note that Dealer PIN Codes will not work unless used with Dealer credentials. Aftermarket locksmiths and repairers with valid locksmith identification (LSID) from the National Automotive Service Task Force (NASTF) and TechAuthority login must purchase PIN Codes through Moparkeycode.com".
Once connected, the MicroPOD II software automatically checks for updates, flash files, TSBs and fault code-related repair information. The diagnostic tool works in tandem with your locksmith identification on new vehicles equipped with rolling pin codes. (All Images — AE Tools and Computers)
"The MicroPOD II is PC-based, connects via USB (no smart cables required) and requires a subscription to Tech Authority (Chrysler's OEM service information) and wi-TECH (Chrysler's diagnostic software application). Once equipped, though, you've just opened your shop up to a number of new profit opportunities for key reprogramming, up to and including 'all keys lost' on many late-model, FCA-based vehicle platforms."
"In addition to the tool, other resources are required to effect rolling PIN number key code service on late model FCA vehicles." Here's the list Hendrich suggested:
Your transaction through Moparkeycode.com will provide you with the Key Code (key cut code) and Authorized PIN (key programming) necessary to complete the service.
Once connected, the MicroPOD II software automatically checks for updates, flash files, TSBs and fault code-related repair information. The diagnostic tool works in tandem with your locksmith identification on new vehicles equipped with rolling pin codes.
Suppose you get a call for "all keys lost" on a 2015 Chrysler 200.
According to Hendrich, here are the five steps to perform the rolling pin code key service:
Step 1: Plug the MicroPOD II device into the OBD port and connect the USB cable from the device to your laptop. This wakes the BUS on the car.
Step 2: Manually enter the VIN of the vehicle. This gives you access to the module list. Select the RFH (Radio Frequency Hub) module. This is the module where the key is registered.
Step 3: Next select "Miscellaneous Functions," then "Program Ignition Fobix." At this point, you are prompted to enter the VIN again, followed by the four-digit pin code.
Step 4: After the four-digit pin is entered you are prompted to hit continue to "Program Ignition FOBIK." Once you hit continue you must press the "Unlock" button on the FOBIX within 30 seconds (the FOBIX needs to be located near the center console during this procedure).
Step 5: Programming of the Ignition FOBIX is now successful. The new key is accepted into the car, and the ignition will now turn on and start the car. At this point, you also have the option to program a second key.
In closing, here are a few things to remember:
[Editor's note: For the latest diagnostic and automotive service insights, read MOTOR Magazine's May 2016 issue.]
- You must be online to program the key.
- The pin code is only good for one session, which lasts 12 hours. After 12 hours the pin code expires.
- If you input the wrong code three-time it locks the BCM and you cannot service the vehicle for 24 hours.
- The key is one-time programmable. Once married to the vehicle it is locked to the car forever. The key can be erased from the car and put back into the same car, but can't be switched to another car.
- The placement of the key during initialization is important. It needs to be placed either behind the shifter or in the center console.